Enquiry & quotation
Identify products, configurations, quantities, destination and target timing. Review minimum order, quotation validity, payment arrangements and supply scope.
ORDERS & EXPORTFrom our workshop.
From our workshop.
To your destination.
An overseas order needs more than furniture. Align the specification, schedule, packing and handover from the beginning.
A clear route through the order.
Specification & samples
Confirm drawings, material samples, approved configuration and destination-specific requirements. Agree any sample charges, development work and approval dates.
Production planning
The factory coordinates the confirmed order with its technical and production functions. Agree the production schedule and the information you need at milestones.
Packing & order identification
Confirm assembled or knock-down packing for the selected items, edge and surface protection, hardware packs, labels and assembly instructions. Request final carton counts, dimensions and weights.
Shipment coordination
Agree shipping responsibilities and named locations in the quotation. Confirm the forwarder, dispatch schedule and which party arranges freight, insurance, import clearance and local delivery.
Documents & after-sales handover
Agree the commercial invoice, packing list and applicable shipment or origin documents. Confirm assembly information, spare-parts arrangements and how an issue is reported.
Questions worth settling early.
What is the minimum order quantity?
It depends on the product, configuration, material and whether development work is involved. Include your expected quantities and any mixed-product requirement in the enquiry.
How long does an order take?
Production lead time is confirmed after reviewing quantity, materials, customisation and sample approval. Shipping and destination handling are separate stages and should be included in your overall project plan.
Can multiple products be coordinated in one order?
Share the complete furniture schedule. Availability, finishes, production timing, packing and shipment consolidation are reviewed as one order brief.
Are electrical products configured for our country?
Confirm voltage, plugs, power modules, mechanisms and the relevant documentation for the actual destination. A powered component shown in a catalog is not a universal market configuration.
Can we visit the factory before placing an order?
The factory can receive arranged visits. Share your intended dates, products and discussion topics so the showroom and workshop route can be coordinated.
Tell us where it needs to go.
Share your product selection, destination and requirements. We’ll start with your brief.